Returns & Exchanges

At Wenzel TCG, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your items aren't the perfect fit, our streamlined process ensures a quick exchange or full refund to your original payment method.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for updates on your return's journey.

4

Receive Your Refund

After our quality team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing